Return Policy
30-Day Refund Guarantee
At Giggle Wiggles we want you to be completely satisfied with your purchase. If you're not entirely happy with your purchase, we're here to help.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
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You must request a refund within 30 days of receiving your order.
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The item(s) must be in their original condition, unworn, unused, and with all original tags and packaging intact.
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Please note that certain items, such as swimwear, intimate apparel, and personalized/customized items, may not be eligible for a refund due to hygiene and customization reasons. Please check the product description for any specific refund restrictions.
Restocking Fee
Please note, a restocking fee of 20% per item is applicable on all returns, except in situations where the item delivered is incorrect or defective. This fee covers the cost of processing returns and restocking items.
Refund Process
To request a refund, please follow these steps:
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Contact our Customer Support team at info@giggleswiggles.com or 00971503674987 to initiate the refund process. Please provide your order number and details about the item(s) you wish to return.
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Our team will provide you with a return authorization (RA) number and instructions for returning the item(s).
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Ship the item(s) back to us in accordance with the provided instructions, ensuring that the RA number is clearly marked on the package.
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Once we receive the returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
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If your refund is approved, it will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider's policies.
Return Shipping
Customers are responsible for the cost of return shipping, except in cases where we have shipped the wrong item or the item is defective. If you receive a damaged or defective item, please contact us immediately for further instructions.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please contact our Customer Support team at info@gigglewiggles.com or 00971503674987
Contact Us
Customer Service 24/7
✉ Email: info@gigglewiggles.com
☎ Phone: 00971503674987
Address: Boulevard Central 2 Downtown Dubai.